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Refund Policy

All sales of service are final and there will be no refund or exchange permitted. Please be advised that You are responsible for the Recharge for and all charges that result from those purchases. YupRecharge.in is not responsible for any purchase of Recharge for an incorrect account number.

However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but a Services has not delivered within 24 to 48 hours of your completion of the transaction then you may inform us by sending us an email on care@yuprecharge.in or posting us a message. In such a scenario you will be entitled to get a refund in your YupWallet. We request you to include in the email the following details - Recharge value, Transaction date and Order Number. We will investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of service then you will be refunded the money within 7 working days from the date of the receipt of your email in your YupWallet. Service charges are non refundable and you will get a refund of recharge amount only.

To get the refund of failed recharges in your Bank account you are required to forward the request to crm1@yuprecharge.in within 24 hrs of payment. Mention your transaction ID, Payment ID, Date of Payment and Amount Paid. Service charges are non refundable and you will get a refund of recharge amount only.

Termination; Agreement Violations

You agree that YupRecharge.in, in its sole discretion, for any or no reason, and without penalty, may suspend or terminate your account (or any part thereof) or your use of the Services and remove and discard all or any part of your account, your user profile, or your recipient profile, at any time. YupRecharge.in may also in its sole discretion and at any time discontinue providing access to the Services, or any part thereof, with or without notice. You agree that any termination of your access to the Services or any account you may have or portion thereof may be effected without prior notice, and you agree that YupRecharge.in will not be liable to you or any third party for any such termination. Any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies YupRecharge.in may have at law or in equity. Upon termination for any reason, you agree to immediately stop using the Services.

Limitation of Liability and Damages

In no event will YupRecharge.in or its contractors, agents, licensors, partners, suppliers be liable to you for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) arising out of or relating to (i) this agreement, (ii) the services, the site or any reference site, or (iii) your use or inability to use the services, the site (including any and all materials) or any reference sites, even if YupRecharge.in or a YupRecharge.in authorized representative has been advised of the possibility of such damages. In no event will YupRecharge.in or any of its contractors, directors, employees, agents, third party partners, licensors or suppliers’ total liability to you for all damages, liabilities, losses, and causes of action arising out of or relating to (i) this Agreement, (ii) the Services, (iii) your use or inability to use the Services or the Site (including any and all Materials) or any Reference Sites, or (iv) any other interactions with YupRecharge.in, however caused and whether arising in contract, tort including negligence, warranty or otherwise, exceed the amount paid by you, if any, for using the portion of the Services or the Site giving rise to the cause of action or One Thousand Rupees (Rs.1000), whichever is less. You acknowledge and agree that YupRecharge.in has offered its services, set its prices, and entered into this agreement in reliance upon the warranty disclaimers and the limitations of liability set forth herein, that the warranty disclaimers and the limitations of liability set forth herein reflect a reasonable and fair allocation of risk between you and YupRecharge.in, and that the warranty disclaimers and the limitations of liability set forth herein form an essential basis of the bargain between you and YupRecharge.in. YupRecharge.in would not be able to provide the services to you on an economically reasonable basis without these limitations. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitations or exclusions may not apply to you. In such cases, YupRecharge.in’s liability will be limited to the fullest extent permitted by applicable law. This paragraph shall survive termination of this Agreement.

Indemnification

You agree to indemnify, save, and hold YupRecharge.in, its affiliates, contractors, employees, officers, directors, agents and its third party suppliers, licensors, and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to your use or misuse of the Services or of the Site, any violation by you of this Agreement, or any breach of the representations, warranties, and covenants made by you herein. YupRecharge.in reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify YupRecharge.in, including rights to settle, and you agree to cooperate with YupRecharge.in’s defense and settlement of these claims. YupRecharge.in will use reasonable efforts to notify you of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. This paragraph shall survive termination of this Agreement.

Cash Back Policy

YupRecharge.in time to time come up with cashback offers for its users. These offers could range from Rs. 0 to Rs. 500. Please note that the maximum cashback paid against each recharge is 2% of the recharge amount and as per other terms and conditions of the promo code used. Cashback offer is limited to successful recharges paid using any Indian debit cards only. Cashback offer is not applicable for any of the other scenarios. With the use of promo code users bind to YupRecharge.in cashback policies.